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Foreign Investors Council
47, Gospodar Jevremova Street, IV Floor, 11000 Belgrade, Serbia
Phone: +381 11 3281 958, 3281 965
e-mail: office@fic.org.rs

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Members Corner

West Pharmaceutical Services Beograd d.o.o.

West is a leading global manufacturer in the design and production of technologically advanced, high-quality, integrated containment and delivery systems for injectable medicines. We are a trusted partner to the world’s top pharmaceutical and biotechnology companies—working by their side to improve patient health.

IndustryManufacture of parenteral and infusion stoppers and plungers for disposable syringesfor pharmaceutical, medical and consumer industries

The West facility in Kovin has been in operation since 1981. It specialises in the manufacturing of parenteral and infusion stoppers and plungers for disposable syringes. The facility is approximately 8,400 square meters and employs 350 employees.  The plant is ISO 9001 and 15378 certified. In 2018, the Kovin facility attained Investors in People Gold level accreditation.

Commitment to Patients

The work we do at West plays an integral role in improving healthcare around the world. The products we make directly impact patients. We assume that responsibility with the utmost care, producing packaging components and drug delivery systems of the highest quality.

Commitment to Quality

Quality drives our business and at West we are dedicated to fostering a culture of Quality. An integral part of the healthcare industry, West’s top priority is delivering quality products that meet the exact product specifications and quality standards customers require and expect. This focus on quality includes excellence in manufacturing, scientific and technical expertise, and management. At the manufacturing level, this means producing clean, sterile, high-quality components to minimize disruptions to the supply chain and bringing safe, effective drug products to the market—and to the patient—quickly and efficiently.  

Every Dose, Every Time, 100% commitment to Quality. 

Innovation at West

Since its founding in 1923, West has an enduring legacy of innovation in materials science, product development, and manufacturing.  To this day, we continuously innovate not only to further develop ourproducts and service offerings but also to create disruptive opportunities.

Corporate Responsibility and our Culture of Giving

West and our team members view Corporate Responsibility (CR) as a means to make a positive impact in the communities and with the customers we serve. We make this impact by conducting our business in a socially, ethically and environmentally responsible manner that takes into account the activities necessary to sustain our business over the long term.

By the very nature of its focus – addressing current and future healthcare challenges through innovative containment and delivery of needed medications.  West is a company committed to making a difference in the global community. Throughout the company's history, West leadership has fostered a culture of giving. West and its employees around the world take their responsibility to give back very seriously, and as a result, donate considerable time and resources to help create a healthier world.  Our team members endeavor to build upon our culture of giving back by demonstrating a commitment to the communities in which we live and work through financial support and volunteerism. West supports charities focused on children, disabled, hospital/healthcare and STEM education.  Additionally, West without Borders our employee-led fundraising campaign encourages active participation at every local West site.

Contacts:  Crvenka 76, 26220 Kovin; phone:+381 13 2156 101;

e-mail:kovin.office@westpharma.com; web:  www.westpharma.com;

A word from Milan Andjelkovic, Site Director of West Pharmaceutical Services Beograd d.o.o.

1. What are the core values of West Pharmaceutical Services Beograd d.o.o. business philosophy?

 Our Core values at West are our:

  1. Passion for Customers - our customers success is our success; we work to continuously to innovate and improve our products and services so that we can meet our future customer and patient’s needs.
  2. Leadership in Quality.  We never compromise on quality, our patients count on us to get it right…every dose, every time and our team members are proud of their 100% commitment to quality.
  3. One West Team – We are very proud of each of our team members in West, we work with integrity and a mutual respect for each other, the safety of our manufacturing sites and the communities in which we operate.

2. How do you perceive West Pharmaceutical Services Beograd d.o.o.strategy for further growth on this market?

Our strategy for further growth is to become the leader in integrated containment and delivery of injectable medicines. At West we are committed to quality, collaboration, service and innovation and work continuously with our customers on new and innovative ways to improve our products and services to meet our patient’s needs.

 

3. What is in your view the role of FIC and what are your expectations?

To assist West with networking possibilities and resolving common issues on domestic market.

The West facility in Kovin has been in operation since 1981. It specialises in the manufacturing of parenteral and infusion stoppers and plungers for disposable syringes. The facility is approximately 8,400 square meters and employs 350 employees.  The plant is ISO 9001 and 15378 certified. In 2018, the Kovin facility attained Investors in People Gold level accreditation.

Commitment to Patients

The work we do at West plays an integral role in improving healthcare around the world. The products we make directly impact patients. We assume that responsibility with the utmost care, producing packaging components and drug delivery systems of the highest quality.

Commitment to Quality

Quality drives our business and at West we are dedicated to fostering a culture of Quality. An integral part of the healthcare industry, West’s top priority is delivering quality products that meet the exact product specifications and quality standards customers require and expect. This focus on quality includes excellence in manufacturing, scientific and technical expertise, and management. At the manufacturing level, this means producing clean, sterile, high-quality components to minimize disruptions to the supply chain and bringing safe, effective drug products to the market—and to the patient—quickly and efficiently.  

Every Dose, Every Time, 100% commitment to Quality. 

Innovation at West

Since its founding in 1923, West has an enduring legacy of innovation in materials science, product development, and manufacturing.  To this day, we continuously innovate not only to further develop ourproducts and service offerings but also to create disruptive opportunities.

Corporate Responsibility and our Culture of Giving

West and our team members view Corporate Responsibility (CR) as a means to make a positive impact in the communities and with the customers we serve. We make this impact by conducting our business in a socially, ethically and environmentally responsible manner that takes into account the activities necessary to sustain our business over the long term.

 

By the very nature of its focus – addressing current and future healthcare challenges through innovative containment and delivery of needed medications.  West is a company committed to making a difference in the global community. Throughout the company's history, West leadership has fostered a culture of giving. West and its employees around the world take their responsibility to give back very seriously, and as a result, donate considerable time and resources to help create a healthier world.  Our team members endeavor to build upon our culture of giving back by demonstrating a commitment to the communities in which we live and work through financial support and volunteerism. West supports charities focused on children, disabled, hospital/healthcare and STEM education.  Additionally, West without Borders our employee-led fundraising campaign encourages active participation at every local West site.

 

Contacts:  Crvenka 76, 26220 Kovin; phone:+381 13 2156 101;

e-mail:kovin.office@westpharma.com; web:  www.westpharma.com;

A word from Milan Andjelkovic, Site Director of West Pharmaceutical Services Beograd d.o.o.

1. What are the core values of West Pharmaceutical Services Beograd d.o.o. business philosophy?

 Our Core values at West are our:

  1.        Passion for Customers - our customers success is our success; we work to continuously to innovate and improve our products and services so that we can meet our future customer and patient’s needs.
  2.        Leadership in Quality.  We never compromise on quality, our patients count on us to get it right…every dose, every time and our team members are proud of their 100% commitment to quality.
  3.        One West Team – We are very proud of each of our team members in West, we work with integrity and a mutual respect for each other, the safety of our manufacturing sites and the communities in which we operate.

2. How do you perceive West Pharmaceutical Services Beograd d.o.o.strategy for further growth on this market?

Our strategy for further growth is to become the leader in integrated containment and delivery of injectable medicines. At West we are committed to quality, collaboration, service and innovation and work continuously with our customers on new and innovative ways to improve our products and services to meet our patient’s needs.

 

3. What is in your view the role of FIC and what are your expectations?

To assist West with networking possibilities and resolving common issues on domestic market.

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